I'm new to "We Collaborate!" so please give me a "newbie pass" to screw things up the first time. :-)
I joined this group b/c I'm having a problem with Collaborate that no one at my college seems to be able to fix. Here's the problem:
When I log into Collaborate, I can see only the side bar (with participants' names, chat window, etc). I cannot see the whiteboard slash application-sharing window. Ever - not in a live session, not in recordings.
This problem occurs on my desktop computer, a Dell Optiplex 755. Here are the definitions I'm using:
Just updated Java to version 1.7.x.
Just updated Firefox to 17.0.x.
Running Windows 7, SP1.
Intel Core2 Quad CPU, Q6700 @ 2.66 GHz, 4GB RAM (3.25 GB usable), 32-bit OS.
Maybe the problem has something to do with Collaborate preferring a 64-bit OS? But I've heard PCs
handle 32- and 64-bit transition well.
Any help would be much appreciated!